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Level 2 Award in IT User Skills

The PIMS Level 2 Award in IT User Skills develops essential digital skills for modern workplaces, education and personal productivity.The programme introduces word processing, spreadsheets, presentations, datab...

Training Area HiQual UK
Category Business and Administration Management
Learning Flexible
Provider PIMS
Level 2 Award in IT User Skills program overview 01

Program Overview

The PIMS Level 2 Award in IT User Skills develops essential digital skills for modern workplaces, education and personal productivity.

The programme introduces word processing, spreadsheets, presentations, databases, email, file management, cloud storage, cybersecurity awareness and digital collaboration tools.

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What You'll Learn

  1. Introduction to IT User Skills
  2. Digital Literacy
  3. Word Processing
  4. Document Creation and Formatting
  5. Spreadsheet Applications
  6. Data Entry
  7. Basic Formulas
  8. Charts and Basic Analysis
  9. Presentation Software
  10. Presentation Design
  11. Database Fundamentals
  12. Simple Database Management
  13. Internet Browsing
  14. Online Research
  15. Email Communication
  16. File Management
  17. Cloud Storage
  18. Backup Practices
  19. Cybersecurity Fundamentals
  20. Password Management
  21. Safe Online Behaviour
  22. Video Conferencing
  23. Shared Documents
  24. Digital Collaboration Tools
  25. Practical IT User-Skills Case Study
Level 2 Award in IT User Skills classroom training
Practical Learning Knowledge you can apply
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Empowering professionals with knowledge, practical understanding and stronger workplace skills.

PIMS
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Who Should Attend?

Who should attend Level 2 Award in IT User Skills

This PIMS IT User Skills course is suitable for entry-level office personnel, Administrative Assistants, students seeking foundational IT knowledge, professionals preparing for digitally enabled workplaces and individuals transitioning into technology-dependent roles.

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Key Benefits

After completing the programme, learners should be better prepared to:

  • Develop essential workplace IT competence
  • Improve word-processing skills
  • Use spreadsheets more effectively
  • Create professional presentations
  • Understand basic database concepts
  • Improve digital communication and collaboration
  • Strengthen file-management and cloud-storage practices
  • Improve cybersecurity awareness
Level 2 Award in IT User Skills program benefits
Level 2 Award in IT User Skills assessment
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Assessment & Evaluation

  • Assessment Type: Written examination and practical evaluation.
  • Format: Multiple-choice questions, short answers and hands-on IT tasks.
  • Total Questions: 50 theory questions plus 1 practical assignment.
  • Passing Score: 70%.
  • Duration: 90 minutes written plus 2 hours practical.
  • Certification: Level 2 Award in IT User Skills Certificate.
Take The Next Step

Start Your Professional Learning Journey.

Contact PIMS for information about Level 2 Award in IT User Skills, training schedules and enrollment.

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