Level 2 Award in Business Administration
The PIMS Level 2 Award in Business Administration develops practical foundational skills for supporting office operations and routine administrative activities.The programme covers office procedures, document a...
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Program Overview
The PIMS Level 2 Award in Business Administration develops practical foundational skills for supporting office operations and routine administrative activities.
The programme covers office procedures, document and record management, professional communication, customer service, time management, basic financial administration and workplace technology.
What You'll Learn
- Introduction to Business Administration
- Role of Administration in Organisations
- Office Procedures
- Filing Systems
- Document Control
- Record Management
- Verbal Business Communication
- Written Communication
- Digital Workplace Communication
- Customer Service in Administration
- Time Management
- Work Prioritisation
- Managing Deadlines
- Teamwork and Collaboration
- Office Health and Safety
- Data Protection
- Confidentiality
- Invoices and Petty Cash
- Basic Financial Documentation
- Office Software
- Databases and Digital Tools
- Practical Administration Case Study
Empowering professionals with knowledge, practical understanding and stronger workplace skills.
PIMSWho Should Attend?
This PIMS Business Administration course is suitable for entry-level office staff, Administrative Assistants, school leavers seeking business skills, professionals moving into administrative roles, Business Students and individuals seeking office-support employment.
Key Benefits
After completing the programme, learners should be better prepared to:
- Develop foundational business-administration knowledge
- Improve office organisation skills
- Maintain documents and records accurately
- Strengthen workplace communication
- Improve customer-service skills
- Manage time and workloads more effectively
- Understand basic financial-administration tasks
- Use digital office tools more efficiently
Assessment & Evaluation
- Assessment Type: Written examination and case study.
- Format: Multiple-choice questions, short answers and applied case-study analysis.
- Total Questions: 50 theory questions plus 1 case study.
- Passing Score: 70%.
- Duration: 90 minutes written plus 1 week for case-study submission.
- Certification: Level 2 Award in Business Administration Certificate.
Start Your Professional Learning Journey.
Contact PIMS for information about Level 2 Award in Business Administration, training schedules and enrollment.
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